What is Quality Matters?
“Quality Matters (QM) is a faculty-centered, peer review process that is designed to certify the quality of
online and blended courses” (1).
- QM is a non-profit organization that provides tools and training to ensure quality in online education.
- QM provides a set of standards (The QM Rubric) to help guide the design of online courses.
- QM provides a peer review process between faculty to gauge online and blended courses based upon these standards.
The Quality Matters Approach
Quality Matters looks at course design and provides a process for peer-to-peer feedback to spark continuous improvement in online offerings.
Quality Matters is a faculty-driven, peer review process that is:
- Collaborative
- Collegial
- Continuous
- Centered
- In research literature (More information available under the Rubric tab).
- around student learning
Content from http://www.qmprogram.org/
How did Quality Matters begin?
In the fall of 2003, MarylandOnline, Inc. began as a three-year grant funded by the Fund for the Improvement of Postsecondary Education (FIPSE) entitled "Quality Matters: Inter-Institutional Quality Assurance in Online Education."
During this process, MarylandOnline developed a process to certify quality online components and courses. After the completion of the grant, MarylandOnline continued Quality Matters and transitioned Quality Matters into a self-supporting organization through subscription fees for services, tools, and trainings.
Coastal Today
Jennifer Shinaberger, Assistant Director for Distance Learning and CeTEAL (The Center for Teaching Excellence to Advance Learning), and Jacob Bane, Instructional Designer, are interviewed about Quality Matters at Coastal Carolina University on Coastal Today.
Quality Matters National Expansion
- More then 530 subscribers
- Training has been given to more then 10,000 faculty and staff
For a full list of all of the current Quality Matters subscribers, please select this link.
Coastal Carolina University Peer and Aspirant Institutions affiliated with Quality Matters:
Peer
- Florida Gulf Coast University
- Murray State University
- Radford University
- Valdosta State University
Aspirant
- Appalachian State University
- James Madison University

Instructional Designer |
Contact Info Instructional Designer Kimbel Library 217 Coastal Carolina University PO Box 261954 Conway, SC 29528-6054 Phone: 843-349-2634 Send Email Links: Profile & Guides |
Quality Matters Introduction
This podcast from On Teaching Online features Dr. Kay Shattuck who is the Director of Research for Quality Matters. During the podcast Dr. Shattuck discusses the creation of the Quality Matters program, the current framework of Quality Matters, and online course assessment. The podcast can be played in the player below or by selecting this link.


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